Headwest - FAQ

How will I contact you, and when are you available?
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Can you come to meetings and appointments with me?
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What issues can you help me with?
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What can't you help me with?
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What records do you keep and who sees them?
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What is your confidentiality policy? What things won't you keep confidential?
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If you do something I am not happy with, how can I complain?
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Can you work with me if I am in hospital or if I am in the community?

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